Privacy Policy

1. Information We Collect

Depending on the service you use, we may collect:

• Your name
• Email address
• Mobile number
• Date of birth
• Time of birth
• Place of birth
• Gender, where required for a particular service
• Kundli and birth-chart information
• Information you provide during an astrology consultation
• Payment and transaction information
• Information about how you use our website and services

We only ask for information that is reasonably needed to provide our services and improve your experience.

2. How We Use Your Information

We may use your information to:

• Create and manage your WowJyotish account
• Prepare your Kundli and birth chart
• Provide astrology reports and recommendations
• Provide AI-based astrology guidance
• Connect you with astrologers or experts when you request such services
• Process payments and orders
• Provide customer support
• Send important service-related notifications
• Improve our website, products, and services
• Prevent fraud, misuse, or unauthorised activity
• Meet legal and regulatory requirements

We do not use your personal information for purposes that are unrelated to our services without appropriate permission or a lawful basis.

3. Your Birth and Astrology Information

Birth date, birth time, birth place, Kundli, planetary information, and related astrology information can be sensitive and personal.

We use this information primarily to provide the astrology services you request.

We take reasonable steps to keep this information protected and limit access to authorised systems, service providers, experts, or personnel who need it to provide the requested service.

4. Payments

Payments made through WowJyotish may be processed by third-party payment service providers such as Razorpay.

WowJyotish does not normally store your complete debit card, credit card, UPI, or banking credentials on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how visitors use our website
• Improve website performance and security
• Provide a better user experience

You can control cookies through your browser settings, although disabling certain cookies may affect some website features.

6. Sharing of Information

We do not sell or rent your personal information to others.

We may share limited information with trusted service providers when necessary to operate WowJyotish, such as:

• Payment processing providers
• Hosting and technology providers
• Customer support providers
• Analytics and security providers
• Astrologers or experts when required to deliver a service you have requested
• Government authorities or other parties where required by law

Such sharing is limited to what is reasonably necessary for the relevant purpose.

7. Data Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online service can guarantee complete security. We encourage you to use a strong password and keep your account credentials confidential.

8. Your Account

You are responsible for keeping your WowJyotish login details secure.

If you believe that someone has accessed your account without your permission, please contact us as soon as possible.

9. Your Choices and Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Ask questions about how your information is being used

Some information may need to be retained where required for legal, security, accounting, fraud-prevention, or legitimate business purposes.

10. Children's Privacy

WowJyotish is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required by applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

11. Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The updated version will be posted on this page with the revised date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details provided on the WowJyotish website.